Technical & Customer Support

If you experience difficulty with the web site or affiliate program please e-mail our Website Manager, Ben.

To check on the status of an order please e-mail: Customer Service or you can call (541) 488-8865.

For questions regarding products and retreats please contact the Raw Family Office. You will receive an e-mailed answer in 1 to 3 days.

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Questions Regarding Health and Green Smoothies

Dear Friends,

We ask that our readers please understand that we, Victoria, Sergei, Valya and the Raw Family team, are unable to give medical advice. Our hearts go out to all of the suffering people who ask for our help, however, we are not doctors and cannot give advice on how to deal with particular illnesses.

It is common for Victoria to receive up to 50 e-mails an hour, and believe it or not, she reads them all. Obviously there is not enough time in the day to cater to everyone’s requests, so Victoria does her best to publish frequently asked questions in her books, free newsletters, articles, blog, public interviews and teleconferences. Please sign up for the newsletter to be kept up to date.

We encourage everyone to engage in their own research and learn from their own experience. To point you in the right direction we would like to suggest the following resources…

• For questions related to the importance of greens, green smoothie consumption and the Raw Diet please visit the greensmoothiesblog and newsletter archive on this site.




• For diabetes please look through the newsletter archive, view our videos on the blog and we also recommend watching ‘Reversing Diabetes in 30 days‘




• For Cancer we highly recommend watching ‘Healing Cancer from Within‘

Please understand that we are doing the best we can, and if we find a way to be of greater service to you, we will.  We sincerely wish you excellent health.

Thank you for your support.

With Love,

Victoria, Sergei, Valya and the Raw Family team